At grrie.poeorchestra, we are committed to creating a smooth and enjoyable shopping experience for you. Here are the details of our shipping process:

1. Shipping Time

Order processing time is typically within 2 business days.

Total shipping time (including order processing time): 7-14 business days

2. Shipping

Free shipping on all orders.

3. Shipping Area

Currently, we only offer shipping within the United States.

4. Carriers

We ship via FedEx, DHL, and USPS. Shipping times vary depending on the carrier, and we will select different carriers based on the order amount.

5. Tracking Your Package

You will receive an email with tracking information after your order ships.

6. Package Damage or Loss

Although we perform quality checks, problems may still occur during transit. If your package is damaged or lost:

Please take photos of the damage or describe the loss.

Please report the problem to the carrier.

Please also send detailed information and photos to 7-14 so we can coordinate with the carrier to assist you in locating or reshipping your package.

7. Other Requirements

For expedited delivery, address changes, or other issues, please contact us: support@grrie.poeorchestra.com